Payments & reconciliation for dental practices

Take payments anywhere.Post them once.

SYNQ runs your card terminal, virtual terminal, card-on-file, and pay-by-text from one place — then reconciles every transaction back to your practice management ledger. Including the ones that fail.

  • PCI-compliant processing
  • Automatic ledger writeback
  • Deposits matched to your bank
SYNQ Dental · Dashboard

Good afternoon, Rivera Dental

Today at a glance

Net collected today

$0

7-day avg $5,910

Transactions

0

28 POS · 13 text

Avg ticket

$0

per successful sale

Payments cleared

0%

41 / 43 processed

Transactions by hour

SuccessFailed
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p

Where it came from

$6.8ktoday
Terminal58%
Text-to-pay27%
Virtual terminal15%

Recent transactions

41 today
TerminalVISA •• 8194Success$284.00
Request · TextMC •• 4417Success$96.50
Card on FileVISA •• 1087Voided$62.00
Virtual TerminalAMEX •• 3002Failed$145.25

Syncs with the practice management system your office already runs on

DentrixOpen DentalEaglesoft

Ways to collect

Five ways a patient can pay. One place it all lands.

However the money comes in — at the counter, over the phone, or from a text — it flows through the same ledger, the same reporting, and the same end-of-day batch.

Chip, tap, and swipe at the front desk

A card terminal built for the dental front desk. Staff sign in with their own credentials, take the payment, and it posts to the patient ledger before they've put their coat on.

  • Per-user terminal sign-in and permissions
  • Receipt printed at the counter
  • Refunds and voids reverse in the ledger
SYNQ TerminalOnline

Amount due

$284.00

Emma W. · Dr. Rivera

Tap, insert, or swipe

Posts to ledger on approval

Charge $284.00

Rework

The payments that don't land cleanly

Every practice has them: the declines, the insurance splits, the ones posted to the wrong provider. Most software leaves you to find them in a spreadsheet at month end. SYNQ puts them in a queue with a count on it.

Failed

Card declined at the terminal but the visit is already closed out.

Insurance

Payment arrived split between carrier and patient and never matched.

Mislabeled

Posted to the wrong provider, the wrong patient, or the wrong day.

Rework queue

Unposted to the ledger

12

Terminal

Declined · retry

$20.80

Request · Text

Carrier split

$145.25

Card on File

Wrong provider

$62.00
Reconcile to ledger

Fixed in a couple of clicks — not a month-end spreadsheet.

Send messages

TextEmailBoth
PatientEst. ins.Est. patientAging
Allen Allowed$265.00$59.8490+
Candi Copay$65.00$75.0090+
Nancy Out of Network$120.00$30.0060+
John Smith$360.00$27.0030+

Know what to chase

Ask for the part the patient actually owes

SYNQ splits every balance into the estimated insurance portion and the estimated patient portion, then buckets it by age. You send requests for what's genuinely collectable instead of blasting the whole ledger.

Aging buckets

30, 60, 90+ — filter and send to just one.

Family or individual

Bill the guarantor or the patient.

Statement periods

Scope a send to a date range.

Reminders

Follow-ups run themselves, with opt-out handled.

Reporting & settlement

Know where every dollar came from — and where it landed

Daily, weekly, monthly, and yearly views split collections by method, provider, and card brand. Then batch totals match the day's transactions to the deposit that actually hit your bank.

Reporting

Daily · Weekly · Monthly · Yearly

Net collected

$34,180

POS

$19,840

Text-to-pay

$9,215

VISAMastercardAMEXDiscover

Batch totals

End-of-day settlement

Deposited to bank

$6,840.00

41 transactions · 2 terminals

Front desk terminal

28 transactions

$4,912.00

Hygiene terminal

13 transactions

$1,928.00

Every settlement day broken out by terminal, so the number in your bank account has a line-by-line explanation behind it.

Pricing

Three plans that stack

Priced per location, per month. Every plan syncs every transaction back to your ledger; the higher tiers add the portals — statements in bulk, then memberships.

Essentials

$299/month

per location

Every way you take a payment, synced to your practice management ledger.

  • Ledger sync on every transaction type
  • Terminal, virtual terminal & card on file
  • Pay-by-text payment requests
  • Reporting, CSV export & batch totals
Get started

Growth

$399/month

per location

Adds the portal for sending statements in bulk.

  • Everything in Essentials
  • Bulk Statements portal
Get started
EVERYTHING INCLUDED

Ultimate

$499/month

per location

The full platform, including membership plans.

  • Everything in Growth
  • Membership portal Coming soon
Get started

Card processing

2.60%+ $0.15

flat, on every transaction

One rate whether the card is tapped at the front desk, keyed into the virtual terminal, or paid from a text link — no card-present and card-not-present tiers to decode.

Already happy with your rate? Keep it.

If your current processing is cheaper, use it. Switching processors isn't a condition of running SYNQ — the platform works either way, and every transaction still syncs to your ledger the same.

Want us to look at it? Send a recent processing statement and we'll match or beat your rate.

Send a statement

Add on à la carte

Quoted to your practice — call for pricing.

Text Communication Portal

Two-way patient messaging. Priced on usage, because message volume swings widely from practice to practice.

Call for pricing
Coming soon

Digital Forms

Patient intake and consent forms completed on a screen instead of a clipboard.

Ask us about early access

Coming soon

Insurance Verification

Confirm a patient's coverage and benefits before they're in the chair.

Ask us about early access

20 minutes, your workflow

See it against your own ledger

We'll show you a payment going from the terminal to the patient ledger, and what the rework queue catches on the way.